Contact us

How to reach the Hello Chonky team.

Can't find what you need? We're happy to help.

Reach us

  • Use the Still need help? form at the bottom of any help article — it goes straight to our customer-care team, tagged with the article you were reading.
  • Or use the /contact page on the store.
  • You can also email customercare@hellochonky.com.

When it's about an order, include your order number and the email you used so we can find it fast.

Still need help?

Send us a note and our team will reply by email.