Delivery options & timing (warm vs. shipped)

Warm local hand-delivery and nationwide shipping explained.

After you enter a recipient address and choose Check delivery options, you'll see the options available for that address.

Warm hand-delivery (local)

  • Available when the recipient is in a local delivery zone.
  • Fresh that week, delivered Monday–Friday during business hours — make sure someone's there to receive it.
  • Pick a date from the calendar. Dates are grayed out for weekends, holidays, or after the daily cutoff.
  • A small local delivery fee applies (shown in your order summary).

Nationwide shipping

  • Always available. We show the exact "Arrives by" date — no date picker needed.
  • We time shipping so cookies never sit in transit over a weekend.
  • Shipping is the live carrier rate based on weight and destination.

Good to know

  • If a local agent ships outside the local zone, the order automatically switches to nationwide pricing and shipping.
  • Large orders (roughly 25+ boxes) need about a week of lead time to bake and pack, so the earliest available date moves out.

Still need help?

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