Office admins vs agents — who does what

The two roles, and what each one can do.

Access on the gifting platform is based on your role. Roles stack — you can be both.

Office admin

  • Set up the office and its branding (logo, color, ZIP).
  • Add agents (invite by email, share a join code, or approve requests).
  • Manage the team roster and agent headshots.
  • Send gifts billed to the office.
  • See how the team is using the platform.

Agent

  • Send gifts to clients and pay per order.
  • Manage your own profile and headshot (the photo on your cards).
  • See your gift history and rewards.

Being logged in is your identity — there's no separate PIN. What you can do is decided by your role in the office.

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